Microsoft Outlook
MICROSOFT OUTLOOK
INTRODUCTORY LEVEL COURSE
Prerequisites:
Attendees should be familiar with a PC and the Windows environment and posses basic keyboard skills.
Duration:
Half-day module, can be combined with the Intermediate module for a full day course.
Module 1 – The Mail System
- Starting up Microsoft Outlook
- Overview of the Microsoft Outlook Screen
- Using Menus & Ribbons
- Creating, Addressing and Sending Mail
- Reading Messages
- Sending and Receiving Attachments
- Replying to and Forwarding Mail
- Deleting and Moving Mail
- Creating Personal Folders to Manage Messages
MICROSOFT OUTLOOK
INTERMEDIATE LEVEL COURSE
Prerequisites:
Attendees should be familiar with a PC and the Windows environment and posses basic keyboard skills.
Duration:
Half-day module, can be combined with the Introductory or Advanced modules for a full day course.
Module 2 – Advanced Mail, Contacts, Tasks and Calendar
- Changing the Default Outlook view
- Setting Delivery Options for Messages, such as Voting Buttons, Delay Delivery, Automatic Expiry
- Customising the appearance of an e-mail messages
- Creating and Using Auto signatures
- Attaching a message to an appointment
- Flagging Messages
- Using the Out of Office Assistant
- Creating New Contacts
- Creating and Using Personal Distributions Lists
- Using the Task List
- Using the Calendar
- Setting Recurring Appointments and Tasks
MICROSOFT OUTLOOK
ADVANCED LEVEL COURSE
Prerequisites:
Attendees should have attended, or have knowledge equivalent to the Introductory & Intermediate Level courses.
Duration:
Half-day module, can be combined with the Intermediate module for a full day course.
Module 3 – Creating Rules, Sharing Information and Changing Preferences
- Create and apply rules to messages using the Rules Wizard
- Planning a Meeting with other Users, using the Calendar
- Responding to a Meeting Request
- Viewing the replies to an invitation
- Allowing other users to access your Outlook account
- Viewing other users Outlook account
- Creating and Viewing Groups Schedules
- Setting the options for tracking e-mail messages sent to recipients
- Designing Custom Views and Print Styles
- Setting the options to print e-mail messages with attachments
- Setting User Preferences